So there is a tradeoff between accuracy and the convenience of captioning on demand. Some users that are deaf or hard of hearing find that AI generated captions are useful for ad hoc meetings, where there isn't time to arrange captioning by a 3rd party. Why use automatically generated captions if they are not accurate? Students who are hard of hearing have advised that as soon as they see a video is auto-captioned, they turn it off.Īutomated live transcription is beneficial to people who have English as a second language or who are meeting in noisy or quiet environments. They tend to be about 90 - 95% accurate, but that is too low for users who are deaf or hard of hearing. The issue with AI generated transcriptions, is accuracy. You can adjust the font size of closed captions by going to Settings > Accessibility and moving the font size slider.Īre automatically generated captions OK for accessibility purposes? This request can be made anonymously, so you may not see the name of the participant requesting this feature. If it is requested, you will be prompted to respond with 'Enable', 'Decline', or 'Decline and don’t ask again'. Participants may request live transcription if you have not already enabled it. Note: Live transcription is not supported in breakout rooms.įigure 1: Clicking on the Closed Caption button displays a list of transcription and captioning options. This allows an AI service to convert audio into a text transcript. This allows a 3rd party captioning provider to provide Live Remote Captioning. This is not recommended as it is highly unlikely that the typist will have the desired level of speed and accuracy. This can be done by clicking on the CC button, which provides 4 options:
The meeting host is the only person who can enable live transcription. In Zoom, the CC button is used for both live transcription and 3rd party captioning. On most video players, clicking on the CC (Closed Caption) button displays a pre-existing text transcript. Captioning involves taking a transcript, adding non-speech audio information and dividing it into time coded segments. Transcription is the process of converting audio into text. Zoom Meetings and Live Transcription Live Transcription v.
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